Simplify your guest experience
Smart QR codes in every room to order services and products in one tap.
Generate your QR Codes in 2 minutes
Digitize your room service, concierge and spa. Offer a premium contactless experience while growing your upsell revenue.
How it works
Generate
Create unique QR codes for every room.
Place
Display them in rooms and common areas.
Scan
Guests scan with their smartphone.
Order
They browse your services and order online.
Deliver
Your team receives and fulfills instantly.
Order lifecycle
Track every request in real time. Our system gives you full visibility on the status of each guest order.
The guest confirms the order from the room.
Kitchen or the right service picks it up.
The order is on its way to the room.
The guest is served successfully.
"Order #304 ready for delivery."
"Received, on my way to 304."
Built-in walkie-talkie
Instant communication for a synchronized team.
Our built-in walkie-talkie lets your staff coordinate guest orders and requests in real time, no extra hardware needed.
Instant communication across departments
Shorter wait times for guests
Smooth coordination of in-room deliveries
Trusted by leaders
"Rapido Hotel transformed our room service. Orders grew 35% in two months and guests love the simplicity. The walkie-talkie is a game-changer for our teams."
Marie Jolivet
General Manager, Le Grand Hôtel
"An elegant solution that fits our prestige brand. Real-time order tracking drastically reduced reception calls so we can focus on the welcome."
Thomas Perrin
Lodging Manager, Résidence Royale
"We wanted to modernize concierge without losing the human touch. Rapido Hotel gives exactly that. Guests browse our spa offers from bed—fantastic for upselling."
Sophie Laurent
Operations Director, Boutique Hôtel Paris